AAVCAmerican Association of Veterinary Clinicians

Departments Heads and Hospital Directors Meeting - Atlanta, GA Power Point Presentations:

Survival skills for academic leaders and administrators: Dealing with difficult people, complaint-handling, conflict resolution, negotiation, bully-proofing academic departments and hospitals, and much more...to facilitate a more optimal learning and working environment - C. K. "Tina" Gunsalus, University of Illinois

Unprofessional and disruptive behavior: Impact on patient care, medical errors, and working and learning environments - Bob Bornstein

Unprofessional and disruptive behavior: Impact on patient care, medical errors, and working and learning environments - An Interactive Professionalism Skills Building Workshop - John Mahan